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Absolutely. All plans are month-to-month with no long-term contracts. Cancel anytime through the billing portal, and your subscription remains active until the end of the current billing period.

Yes. We use HTTPS encryption for all data in transit, AES-256 encryption for sensitive screening data at rest, bcrypt password hashing, CSRF protection on all forms, and role-based access control. Your data is hosted on AWS with automated backups.

Yes. GDI Rent Management is fully responsive and works on any device with a web browser — desktop, tablet, or phone.

Yes. You can change your plan at any time from the Subscription page in Settings. Upgrades take effect immediately, and downgrades take effect at the start of the next billing period.

Tenant screening is available on the Enterprise plan. It integrates with TransUnion SmartMove to provide credit reports, criminal background checks, and eviction history. The applicant enters their own information on SmartMove's secure site — you never handle their SSN. Results are encrypted and stored in your renter's profile with full audit logging.

Yes. Starter allows 2 users, Professional allows 5, and Enterprise has unlimited users. Each user gets their own login with role-based permissions (Admin, Manager, or Viewer). All users within a company share the same data.

After cancellation, your data is retained for 90 days to allow you to export or reactivate. After 90 days, data may be permanently deleted. You can request immediate deletion at any time by contacting support.